The Management Information Systems module (MIS) has one assignment, a reflective report, based on contents taught during the module. Students will be able to choose which MIS aspect(s) they wish to expand. The assignment is designed to achieve the learning outcomes of the module and to develop your subject understanding.
The assignment is set to support you in the development of a case study. The main objective of this assessment exercise is to allow you to produce a critical and reflective report about issues and challenges related to the development of Management information systems within organisations operating in defined contexts and markets. In addition, the assignment is designed for you to
develop a coherent debate based on linkages with themes treated during the module, and of course, to give you more flexibility – in terms of reflective writing and creative thinking- in writing up your report. A list of suggestions and advice has been provided to enable you to complete your assignment
more successfully. Finally, detailed marking criteria are provided at the end, which will be used to mark your coursework.
Management Information Systems in practice: develop your case study
In the past decades, organisations have significantly changed their approach
to information management. Before, the collection, selection and
implementation of data and information were functional to specific productive
processes or services often framed in a very restricted scenario. Nowadays,
organisations dedicate much more attention to information management
about different products and services and possible market scenarios. This
effort is often aimed at optimising an organisation’s potential in terms of
information acquisition, creation, retention, retrieval and sharing among
different components and departments. Of course, while investing in
management information systems may bring positive outcomes, it also
signifies challenges for organisations related to several aspects, e.g. reconfiguration of systems and practises, change of structures and procedures
and personnel training.
You are asked to write a reflective report identifying, exploring, analysing and
discussing the development of management information systems within an
organisation or business company in relation to a specific project, product or
service. You can choose to focus on steps and actions undertaken by the
selected organisation in order to improve their strategy related to a particular
aspect or issue, such as:
The introduction of a new product or service operated by an
organisation’s competitors in their market of reference, which may have
pushed the organisation to reconsider their MIS strategy in a given
period of time or market scenario.
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Operational, tactical or strategic modifications adopted within the
organisation itself that generated a significant improvement in terms of
profits, cost saving, resource efficiencies.
Overall adjustments imposed by economic, social, environmental and
cultural changes at local and global levels that have pushed the
organisation to reconsider and modify its MIS strategy.
These and other examples need to be explored and analysed related to
contents discussed within the MIS module. Particular attention should be
given to linkages between theories and models analysed in the module, and
challenges related to the realisation of projects by organisations and
companies. These may include successful results as well as failures or
The assessment is designed to evaluate your capabilities in desk-based
research, analysis, reflection and synthesis. What it is important is the
development of a coherent discussion regarding aspects associated with
management information systems. For instance, with regard to a given
project, product or service within the organisation or business company you
select, you may wish to focus on:
Linkages between MIS strategy and wider organisational level
Use of different information systems at various levels of organisational
departments to generate relevant types of information, including the
interaction between systems.
Considerations on the ethical, social and political aspects of MIS.
Discussion of information technology and infrastructure issues.
Opportunities and threats that e-commerce/e-business initiatives can
Role of knowledge management and enhanced decision making.
Application of systems analysis and design principles.
Figures and Tables can be used in order to support your discussion and to
enhance your report. Important components within the organisation, such as
specific department or functions (e.g. customer relationship management),
may need to be analysed in relation to the issue and aspect under
investigation. A critical analysis should also address issues related to creative
thinking and problem solving put in place within teams and/or departments of
the selected organisation.
We would also like you to add a brief reflection on your own use of
management information systems during the module, and how the
organisation you chose for your case study handled the building,
management and maintenance of their management information systems.
You are required to develop this assignment to resemble the structure of an
academic research paper or journal article. This means that you will need to
provide an introductory section in which you clearly define your research
question (suggested 200 words), a literature review including other relevant
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research conducted on the organisation/business company you selected
(suggested 500 words), your elaboration and analysis of the case study on
the organisation with regard to the specific project, product or service
(suggested 600 words), a critical discussion of your findings (suggested 800
words), brief reflection on own learning (suggested 150 words) and
conclusions (suggested 250 words). Of course, this is just a rough idea: you
can develop this assignment as you wish, just try to be balanced and rational
with regard to word usage.
END OF ASSESSMENT TASK