Crisis Management

Week 3 Seminar Task: Crisis Incubation

Prior to week 3 seminar, you should read the HBR article by Bazerman & Watkins. Link below: https://hbr.org/2003/04/predictable-surprises-the-disasters-you-should-have-seen-coming Roux-Dufort (2007) identified four stages in the development of crisis that corresponds to four varying degrees of imperfection: — Anomalies: They take the forms of negligence, errors or whatever unexpected events. They can remain invisible (i.e. latency) …

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