Topic 7 Discussion & Attendance Activity: What to Expect in an IT Career

Topic 7 Discussion & Attendance Activity: What to Expect in an IT Career

INSTRUCTIONS: 

  • Respond to the      below topic in a minimum of 50 words.  (5 points)
  • Reply to at      least 1 of your classmates. Be constructive and professional in your      responses. (5 points)

Your participation in this online activity will count toward this week attendance.

What to Expect in an IT Career

Working in the technology field, please keep in mind that you work in a support capacity. Do your best to be helpful, resolved the issue the first time, and deliver as promise. One of the most important ways to achieve customer satisfaction is to do your best by being prepared, both technically and personally.

View the below YouTube video.

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In the role of technical support to users, what do you think is your strongest social skill that would help you succeed in this role? What is likely to be your greatest interpersonal weakness that might present a challenge to you in this role? What is one change you might consider making that will help you to improve on this weakness?

Topic 9 Discussion & Attendance Activity: Microsoft Word

INSTRUCTIONS: 

  • Respond to the below topic in a      minimum of 50 words.  (5 points)
  • Reply to at least 1 of your      classmates. Be constructive and professional in your responses. (5 points)

Your participation in this online activity will count toward this week attendance.

Microsoft Word – Tips and Tricks

Many of you may have some familiarity with word processing software, and even with Word. People who use word processing software can be casual users who use commands as they find them, or power users who understand the power of the program and who learn more about each command and how it can be used.

View the below YouTube video that share 25 Word 2016 tips and tricks.

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Did you discover any new tips using Microsoft Word from the above video?

https://www.youtube.com/watch?v=EYu3yyzdvck&feature=youtu.be

Topic 10 Discussion & Attendance Activity: Microsoft Excel

INSTRUCTIONS: 

  • Respond to the below topic in a      minimum of 50 words.  (5 points)
  • Reply to at least 1 of your      classmates. Be constructive and professional in your responses. (5 points)

Your participation in this online activity will count toward this week attendance.

Microsoft Excel – Tips and Tricks

Excel has more to it that meets the eye. At first glance it looks like a program to make charts, graphs, and other types of charts. One of the best features is its ability to use math formulas. This feature is helpful if you’re making any type of finance spreadsheet. With the right formulas, you can have Excel automatically add, subtract, multiply, divide, find the range, or just the sub total of any data entered in the cell(s). These formulas automatically update, so you can add data to your spreadsheet and know that it’s going to give you the right total(s) without you having to format it every time.

View the below YouTube video that share 25 Word 2016 tips and tricks.

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How many of you have already used Excel? What did you use it for? What features did you like? What did you dislike about it?

Topic 11 Discussion & Attendance Activity: Microsoft PowerPoint

NSTRUCTIONS: 

  • Respond to the      below topic in a minimum of 50 words.  (5 points)
  • Reply to at      least 1 of your classmates. Be constructive and professional in your      responses. (5 points)

Your participation in this online activity will count toward this week attendance.

Microsoft PowerPoint 

PowerPoint is a great tool that can help communicate ideas effectively. With PowerPoint, you can create notes for the speaker and handouts for the audience, as well as presentations.

View the below YouTube video on PowerPoint Do’s and Don’ts

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Discuss the general functions, benefits, business value, and practical uses of Microsoft PowerPoint.

Topic 12 Discussion & Activity: Identity Theft

INSTRUCTIONS: 

  • Respond to the below topic in a      minimum of 50 words.  (5 points)
  • Reply to at least 1 of your      classmates. Be constructive and professional in your responses. (5 points)

Your participation in this online activity will count toward this week attendance.

Protecting Yourself from Identity Theft 

The fastest growing crime in the United States is identity theft. More than nine million people fall victim each year, with the unauthorized use of an existing credit card accounting for much of the problem. The National Crime Victimization Survey reports that household identity theft losses amount to more than $13 billion each year, and that figure does not account for the aggravation and time required to repair the accounts.

Watch the below YouTube video

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Do you know anyone who has been a victim of identity theft? What steps will you take to protect your identity?

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